Terms of service

These Terms of Service govern your use of the LavishLoom website and any purchases made through our online store.

By visiting our website, placing an order, or using our services, you agree to these Terms of Service. If you do not agree with these terms, please do not use our website or services.

1. Online Store Terms

You must be legally capable of entering into a purchase agreement in your jurisdiction to place an order through our website.

You may not use our products or website for any unlawful or unauthorized purpose.

You may not attempt to interfere with, damage, disrupt, or misuse our website or services.

2. Products and Product Information

We make reasonable efforts to display our products, colors, descriptions, measurements, materials, and photographs as accurately as possible.

However, actual product colors may vary slightly depending on:

* Your device or screen settings
* Lighting conditions
* Photography
* Fabric characteristics
* Manufacturing variations

Because many of our products may include handcrafted details, embroidery, stonework, prints, or other decorative elements, minor variations may occur between individual items.

These small variations are not necessarily considered defects.

We reserve the right to modify or discontinue products at any time.

3. Pricing

All prices displayed on our website are listed in U.S. dollars unless otherwise stated.

Prices may change without notice.

Applicable taxes, shipping charges, or other fees will be displayed at checkout when required.

If a product is accidentally listed at an incorrect price due to a technical or administrative error, we reserve the right to correct the error and cancel or adjust the affected order.

4. Orders

Placing an order does not guarantee acceptance of the order.

We reserve the right to refuse, limit, or cancel an order when reasonably necessary, including in cases involving:

* Suspected fraud
* Incorrect pricing
* Product availability issues
* Payment problems
* Incorrect or incomplete customer information
* Suspected unauthorized resale or misuse

If we cancel an order after payment has been processed, an appropriate refund will be issued to the original payment method.

5. Payment

Customers are responsible for providing accurate billing and payment information.

Payments may be processed through Shopify or other third-party payment providers.

LavishLoom does not generally store complete credit or debit card information on its own systems.

6. Shipping and Delivery

Customers are responsible for providing a complete and accurate shipping address when placing an order.

LavishLoom is not responsible for packages that are delayed, lost, returned, or delivered incorrectly because the customer supplied an incorrect or incomplete address.

If an order is returned to us because of an incorrect address, the customer may be responsible for additional shipping charges before the order can be resent.

Shipping and delivery estimates are not guaranteed and may be affected by circumstances outside our control, including carrier delays, weather conditions, holidays, or other transportation issues.

Please review our Shipping Policy for additional information.

7. Returns and Refunds

Eligible merchandise may be returned according to our Return & Refund Policy.

Customers must contact us regarding damaged, defective, or incorrect merchandise within 24 hours of delivery.

Regular eligible returns must be initiated within 14 days of delivery.

Customers are responsible for return shipping costs unless the return is required because LavishLoom sent an incorrect, damaged, or defective item.

Products marked Final Sale or Clearance are not eligible for return or refund except where required by law or where an item was delivered damaged, defective, or incorrect due to our error.

Customized, personalized, altered, or made-to-order products are also final sale unless otherwise required by law.

Please review our complete Return & Refund Policy before purchasing.

8. Product Availability

Inventory may change quickly, and an item shown as available may occasionally become unavailable before an order is fulfilled.

If an ordered product becomes unavailable, we may contact you to offer an alternative or issue a refund for the unavailable item.

9. Promotions and Discounts

Promotional offers, coupons, discount codes, and sale prices may be subject to additional conditions.

Unless specifically stated otherwise:

* Discounts cannot be combined.
* Promotions may have expiration dates.
* Discounts cannot generally be applied retroactively to previous purchases.
* Final Sale and Clearance merchandise remains subject to the applicable final-sale terms.

We reserve the right to modify or end promotions at any time.

10. Intellectual Property

All content appearing on the LavishLoom website, including our business name, logo, photographs, graphics, product descriptions, website design, and other original content, is owned by or licensed to LavishLoom unless otherwise stated.

You may not copy, reproduce, distribute, publish, or commercially use our content without permission, except as permitted by applicable law.

11. Customer Reviews and Submitted Content

If you submit a review, photograph, comment, testimonial, or other content to LavishLoom, you represent that you have the right to provide that content.

You agree not to submit content that is unlawful, fraudulent, abusive, defamatory, infringing, or intentionally misleading.

We may remove inappropriate content where reasonably necessary.

12. Third-Party Services and Links

Our website may use or provide access to third-party services, including:

* Shopify
* Payment processors
* Shipping carriers
* Analytics services
* Social media platforms
* Other external websites

We are not responsible for the content, availability, privacy practices, or policies of independent third-party websites or services.

Your use of those services may also be subject to their own terms and policies.

13. Website Availability

We make reasonable efforts to keep our website operating properly, but we do not guarantee that the website will always be available, uninterrupted, secure, or error-free.

Maintenance, technical problems, internet disruptions, or circumstances outside our control may temporarily affect website availability.

14. Disclaimer and Limitation of Liability

To the maximum extent permitted by applicable law, LavishLoom will not be responsible for indirect, incidental, special, or consequential losses resulting from use of our website or products.

Nothing in these Terms is intended to exclude or limit rights or protections that cannot legally be excluded under applicable consumer protection laws.

15. Indemnification

To the extent permitted by applicable law, you agree to be responsible for losses or claims resulting from your unlawful misuse of our website, violation of these Terms, or infringement of another person’s rights.

16. Severability

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will continue to apply to the fullest extent permitted by law.

17. Termination

We may suspend or terminate access to our website or services if a user seriously violates these Terms, engages in fraudulent activity, or unlawfully interferes with our business or website.

18. Governing Law

These Terms will be governed by applicable laws of the United States and the State of Michigan, without limiting any consumer rights that may apply under other applicable laws.

19. Changes to These Terms

We may update these Terms of Service when necessary to reflect changes to our business, website, products, services, or legal requirements.

The version posted on our website will be the current version.

Continued use of our website after updated Terms are posted constitutes acceptance of those Terms to the extent permitted by applicable law.

20. Contact Information

Questions regarding these Terms of Service may be directed to:

LavishLoom
Email: lavishloom@gmail.com
Text: (313) 661-7118