At LavishLoom, we are committed to delivering a seamless and reliable shopping experience. Please review our shipping and returns policy to understand how we handle your orders with care and precision.

Shipping Policy

• Domestic Shipping: We currently offer shipping exclusively within the United States.
• Order Processing: All orders are processed within 1-2 business days, excluding weekends and holidays. You will receive a confirmation email with tracking details once your order has been dispatched.
• Shipping Options:
• Standard Shipping (3-5 business days): $X.XX
• Expedited Shipping (1-3 business days): $X.XX
• Free Shipping: Orders over $XX.XX qualify for complimentary standard shipping.

We partner with trusted carriers to ensure your products arrive safely and on time. Please note that shipping times may vary based on your location and carrier availability.

Important Notice: During peak seasons or in the event of unforeseen circumstances, there may be slight delays in shipping. We appreciate your understanding and will keep you updated throughout the process.

Return & Exchange Policy

Your satisfaction is our priority. If for any reason you are not completely satisfied with your purchase, we offer easy returns and exchanges.

• Return Window: Items are eligible for return or exchange within 30 days of the delivery date.
• Conditions: Returned items must be in their original, unworn condition, with tags attached and in the original packaging. Please ensure the item is free of wear, alterations, or damage.
• Exclusions: Final sale items, intimate apparel, and customized products are non-returnable unless defective. Refer to the product page for specific return eligibility details.

How to Return or Exchange:

1. To initiate a return or exchange, visit our [Return Portal] or contact our customer support team at [your email].
2. Once your request is approved, you will receive a prepaid return label via email. Simply package the item securely and drop it off at your nearest carrier location.
3. Upon receiving your returned item, we will process your refund or exchange within 5-7 business days.

• Refund Method: Refunds will be issued to the original payment method used at checkout. Please note that original shipping fees are non-refundable.

Exchanges: If you need to exchange an item for a different size or color, follow the return process and place a new order for the preferred item. Exchanges are subject to availability.

Additional Information

• Damaged or Defective Items: If your item arrives damaged or defective, please contact our support team immediately at [your customer support email] for assistance. We will arrange for a replacement or refund.
• Customer Support: For further inquiries or assistance, please reach out to our dedicated support team via email at [your email] or by phone at [your phone number]. We’re here to help.