At LavishLoom, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines the types of information we collect, how it is used, and the measures we take to safeguard your data. By visiting or purchasing from LavishLoom, you accept the practices described in this policy.

Information We Collect

We collect various types of personal information when you interact with us, including but not limited to:

• Personal Identification Information: Such as your name, email address, shipping/billing address, phone number, and payment details when you make a purchase or create an account.
• Transaction Data: Information related to your orders, such as products purchased, order history, and payment methods.
• Technical Data: Information such as your IP address, browser type, device information, and how you navigate and interact with our website.
• Marketing Preferences: Information about your communication preferences, including consent for marketing messages and newsletters.

How We Use Your Information

The information we collect is used in the following ways:

• Order Processing & Fulfillment: To process your orders, deliver products, manage returns, and provide you with updates regarding your order status.
• Customer Service: To respond to your inquiries, offer support, and address issues with your orders or account.
• Marketing & Communications: To send you promotional offers, newsletters, and other marketing content based on your preferences (you may opt out at any time).
• Website Improvements: To analyze website traffic, improve our services, and provide a better shopping experience for our customers.
• Fraud Prevention: To detect and prevent fraudulent transactions or other illegal activities on our platform.

How We Protect Your Data

We use industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These include encryption of sensitive data such as payment details and secure socket layer (SSL) technology for all transactions on our site.

While we strive to protect your data, no system is completely secure, and we cannot guarantee the absolute security of your information. You are responsible for maintaining the confidentiality of your account login details.

Sharing of Personal Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

• Service Providers: Third-party companies that assist us with operations such as order fulfillment, payment processing, website hosting, and email communications. These service providers are required to handle your data securely and in compliance with our policies.
• Legal Requirements: If required by law or to protect the rights, property, or safety of LavishLoom, our customers, or others, we may disclose your personal information.
• Business Transfers: In the event of a merger, acquisition, or sale of our business, your personal information may be transferred to the new owner.

Your Rights & Choices

You have certain rights regarding your personal information, including:

• Access and Update: You can access and update your account information at any time by logging into your account.
• Opt-Out: You can opt out of marketing communications by clicking the “unsubscribe” link in our emails or by contacting us directly.
• Data Deletion: You may request that we delete your personal data. However, some information may be retained as necessary to comply with legal obligations or resolve disputes.

Cookies and Tracking Technologies

LavishLoom uses cookies and similar tracking technologies to enhance your browsing experience and collect information about how you use our website. Cookies help us remember your preferences, analyze site performance, and provide personalized content.

You can manage your cookie preferences through your browser settings, but disabling cookies may affect the functionality of certain features on our website.

Third-Party Links

Our website may contain links to third-party websites or services. LavishLoom is not responsible for the privacy practices or content of these external sites. We encourage you to read their privacy policies before sharing any personal information.

Updates to Our Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and we encourage you to review this policy regularly.

Contact Us

If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact us at:

• Email: [your customer service email]
• Phone: [your phone number]