Privacy policy

Effective Date: August 26, 2026

LavishLoom respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information when you visit our website, make a purchase, contact us, or otherwise interact with LavishLoom.

Information We Collect

When you use our website or place an order, we may collect information such as:

* Your name
* Email address
* Phone number
* Billing and shipping address
* Order and purchase information
* Payment and transaction information
* Account information, if you create an account
* Information you provide when contacting customer service

We may also automatically collect certain information when you visit our website, such as:

* IP address
* Browser and device information
* Pages viewed
* Website activity
* Referring website
* Cookies and similar technologies

How We Use Your Information

We may use your information to:

* Process and fulfill your orders
* Process payments
* Arrange shipping and delivery
* Send order confirmations and shipping updates
* Process returns, refunds, and exchanges
* Respond to customer service questions
* Maintain and improve our website
* Prevent fraudulent or unauthorized transactions
* Comply with legal and financial obligations
* Send promotional emails or text messages when you have agreed to receive them

Payments

Payments made through our website may be processed by Shopify and other third-party payment providers.

LavishLoom does not generally store your complete credit or debit card number. Payment information is handled securely by the applicable payment processor according to its own privacy and security practices.

Shopify

Our online store is hosted by Shopify. Shopify provides the ecommerce platform that allows us to sell our products and services to you.

Shopify may collect and process certain personal information when you visit our store or make a purchase. Shopify’s handling of personal information is governed by its own privacy policies.

Our website may use cookies and similar technologies to:

* Keep the website functioning properly
* Remember your preferences
* Understand how customers use our website
* Improve website performance
* Measure marketing effectiveness
* Provide relevant advertising where applicable

You may adjust your browser settings to restrict or delete cookies. Some website features may not function properly if cookies are disabled.

How We Share Information

We may share personal information with service providers when necessary to operate our business, including:

* Shopify
* Payment processors
* Shipping and delivery companies
* Website and technology providers
* Analytics providers
* Marketing and communication providers
* Professional advisers such as accountants or legal providers

We may also disclose information when required by law or when necessary to protect LavishLoom, our customers, or others.

We do not sell personal information for money. However, certain advertising or analytics activities may be considered “sharing” or “selling” personal information under some privacy laws. Where required, customers may have the right to opt out of those activities.

Email and Text Marketing

If you choose to subscribe to promotional emails or text messages, we may send you information about new products, special offers, sales, and LavishLoom updates.

You may unsubscribe from marketing emails at any time by using the unsubscribe link contained in the email.

You may opt out of promotional text messages by following the opt-out instructions included in the message.

Opting out of promotional communications will not prevent us from sending necessary transactional messages regarding your orders.

Data Security

We take reasonable measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Data Retention

We may keep personal information for as long as reasonably necessary to:

* Complete transactions
* Maintain business and tax records
* Provide customer service
* Prevent fraud
* Resolve disputes
* Comply with legal requirements

Your Privacy Rights

Depending on where you live, applicable privacy laws may give you certain rights regarding your personal information.

These may include the right to:

* Request access to your personal information
* Correct inaccurate information
* Request deletion of certain information
* Request a copy of your information
* Opt out of certain marketing communications
* Opt out of certain uses or sharing of your information where required by law

To make a privacy request, contact us using the information below. We may need to verify your identity before completing certain requests.

Children’s Privacy

Our website is intended for general audiences and is not directed toward children under 13 years of age.

We do not knowingly collect personal information directly from children under 13. If you believe a child has provided us with personal information, please contact us.

Third-Party Links

Our website may contain links to websites or services operated by third parties.

LavishLoom is not responsible for the privacy practices, security, or content of third-party websites. We recommend reviewing their privacy policies before providing personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business practices, website, services, or legal requirements.

When changes are made, we will update the effective date at the top of this policy.

If you have questions about this Privacy Policy or would like to make a privacy-related request, please contact:

LavishLoom
Email: lavishloom@gmail.com
Text: (313) 661-7118