We’re happy to help with questions about products, orders, shipping, returns, or anything else related to your LavishLoom purchase.

Customer Support

Email: lavishloom@gmail.com
Text / Phone: (313) 661-7118
Website: LavishLoom.com

Please include your order number when contacting us about an existing order so we can assist you more quickly.

Damaged or Incorrect Orders

If your item arrives damaged, defective, or incorrect, please contact us within 24 hours of delivery and include:

* Your order number
* A brief description of the issue
* Clear photos or videos of the item

Response Time

We aim to respond to customer inquiries within 1–2 business days. Response times may be slightly longer during holidays, promotional events, or periods of high order volume.

Store Location

LavishLoom
Hamtramck, Michigan, USA

For current store hours, pickup information, or directions, please visit our website or contact us directly.