Shipping Policy
Thank you for shopping with LavishLoom. We work to process and ship orders as quickly and carefully as possible. Please review the information below before placing your order.
Order Processing
Orders are typically processed within 1–3 business days after payment is successfully completed.
Business days do not include weekends or major U.S. holidays.
During holidays, promotional events, Eid seasons, or other periods of high order volume, processing may take slightly longer.
Once your order has shipped, you will receive shipping or tracking information when available.
Shipping Within the United States
LavishLoom currently ships orders within the United States.
Available shipping methods, estimated delivery times, and shipping charges will be displayed during checkout.
Delivery times shown at checkout are estimates provided by the shipping carrier and are not guaranteed.
Free Shipping
Orders that meet the qualifying purchase amount displayed on our website may receive free standard shipping.
Currently, qualifying U.S. orders of $59 or more may be eligible for free shipping unless otherwise stated on the website or during a promotion.
The qualifying amount may be calculated before taxes and other charges.
Delivery Times
After an order has been shipped, delivery time depends on the shipping method, destination, and carrier.
Carrier delays may occur because of:
* Weather conditions
* Holidays
* High shipping volume
* Transportation disruptions
* Incorrect or incomplete addresses
* Other circumstances outside LavishLoom’s control
LavishLoom cannot guarantee a specific delivery date once a package has been transferred to the shipping carrier.
Tracking Information
When tracking is available, customers will receive tracking information after the order has shipped.
Please allow some time for the carrier’s tracking system to update after receiving your tracking number.
Incorrect or Incomplete Shipping Address
Customers are responsible for providing a complete and accurate shipping address at checkout.
Please carefully review your:
* Name
* Street address
* Apartment or unit number
* City
* State
* ZIP code
LavishLoom is not responsible for packages that are lost, delayed, returned, or delivered to the wrong location because incorrect or incomplete shipping information was provided by the customer.
If you notice an address error after placing your order, contact us as soon as possible. We will try to help if the order has not yet shipped, but address changes cannot be guaranteed.
Packages Returned to LavishLoom
If a package is returned to us because of an incorrect address, incomplete address, refused delivery, or another issue that was not caused by LavishLoom, the customer may be responsible for the cost of shipping the package again.
Original shipping charges may not be refundable in these circumstances.
Lost or Delayed Packages
If your tracking information shows that your package is delayed, please allow additional time for the shipping carrier to complete delivery.
If your package appears to be lost, contact us and we will assist you with available carrier information and next steps.
LavishLoom is not responsible for shipping carrier delays or losses outside our reasonable control, but we will make a reasonable effort to assist customers in resolving delivery issues.
Packages Marked Delivered
If tracking shows that your package was delivered but you cannot locate it, please:
1. Check around your delivery location.
2. Ask household members or neighbors if they accepted the package.
3. Check with your apartment office, front desk, or mailroom when applicable.
4. Contact the shipping carrier using your tracking information.
You may also contact LavishLoom for assistance.
Damaged, Defective, or Incorrect Items
Please inspect your order promptly after delivery.
If you receive an item that is damaged, defective, or different from what you ordered, contact LavishLoom within 24 hours of receiving your package.
Please provide your order number and clear photos or videos showing the issue.
If the problem was caused by LavishLoom, we will work with you to provide an appropriate solution in accordance with our Return & Refund Policy.
Return Shipping
For regular eligible returns, customers are responsible for the cost of return shipping and the return shipping label.
LavishLoom will cover appropriate return shipping costs when the return is necessary because we sent an incorrect, damaged, or defective product.
Please review our Return & Refund Policy for complete return requirements.
Shipping Charges and Refunds
Original shipping charges are generally non-refundable, except when a return results from an error made by LavishLoom or when otherwise required by law.
Contact Us
If you have questions about shipping, tracking, or delivery, please contact:
LavishLoom
Email: lavishloom@gmail.com
Text: (313) 661-7118